I have the same problem with all the other games in the Collection: Klondike, Spider, Pyramid and TriPeaks. The same time only 56 of my wins were counted. I’m on 720 Golden Level because I’m fancy of the Expert only. For example, according to the statistics I played FreeCell for 1766 times and won. By the way time to time I play different Solitaire games and my achievements for these games are counting incorrect too. What I have done but nothing of that helped: - cleared cash - made the reboot - made the reset - created an exception in my anti-virus program (NOD32) and even switched it off - updated the game (ver.0), the system, my Xbox and Window Store (even made the reset) - tried to create a new account in Windows and play from it - used Troubleshooter - asked Windows TechNet Community (no replies) - described the problem sending a message to Microsoft Solitaire Community in Facebook (no reply) - sent the review on Windows Board (no comments) - called and wrote to Xbox Support (said they are not interested in Solitaire Casual Games) - reregistered Windows Store - checked DISM (all is fine) Literally I tried everything. Also they confirmed that yes - they see I’m having a problem with counting of my achievements and medals in my account. I had a call to our local Xbox Office in Russia and they told that are not interested in Microsoft Casual Games and will not help me. Also I have the same problem with Microsoft Mahjong with the only one difference that my achievements stopped in July 2020. Swear I’d never had any problems with Internet connection. The statistics work fine, but there's a problem with the achievement awards. In the Internet they say that this problem usually disappears somehow with the New Year (don’t ask why, I found it in the nets), but in my case it didn't work. In June 2020, my achievements stopped being recorded at all. I have been playing desktop version (Windows 10) of Microsoft Solitaire Collection since December 2019. Hi, Please be patient since English is my second language.
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